Frequently Asked Questions

Approximately 27 square miles. From Baker Flats, north of the Odabashian bridge, south and east towards the City of Rock Island.

Approximately 10,300 connections serving a population of about 34,000 people.

Probably not as much as you think. Let's say you have a 20,000 gallon pool. Water is charged out at $1.80 per extra 100 cubic feet (748 gallons) for the first 600cf and $2.50 per extra 100 cubic feet (748) gallons after 600cf. If you divide 20,000 gallons by 748 gallons you get 26.74 (units of water in ccf). 6 x $1.80=$10.80 and 20.74 x $2.50 is $51.85. So $10.80+$51.85=$62.65  This is the cost of water to fill your pool.

The amount of water a household uses depends upon several different factors:

• Family Size
• Everyday Habits - (i.e. leaving water running while brushing teeth, washing dishes, number of loads of laundry, etc.)
• Irrigation Use
• Water Softener
• Toilet
• Possible Leak!

45+ Ways To Conserve Water in Your Home and Your Yard

The color of your water is normally constant. However, from time to time you may notice a change in the color of your water. Dirty or Rusty water may indicate that there is construction work being done in your area and ground shake has dislodged dirt or rust in the water mainline near where they are working and it has invaded your water supply. Usually, letting your water run for several minutes will clear your line and fix the problem. Other times, your water appears milky or cloudy. This is caused by an overabundance of air in your water line. This is usually caused by a meter change-out which has left a bit of air in your line. Again, just run your water for a few minutes and the problem should clear up.

Are you experiencing:

1. Dirty or discolored Water?
2. Water that has a funny taste or odor?
3. Stains in your toilet bowl or bathtub?

If so, please follow this link to learn more about the causes and the corrective measures.